Meet the Team

Meet the team at Riverstone Orthodontics

I’m Jill, the financial and scheduling coordinator. I’ve had the pleasure of working for Dr. Chaffee for over 15 years. Our staff is so fun; coming to work doesn’t even feel like work. My favorite part of my job is getting to know our patients and parents throughout treatment.

I have been married for 30 years to my husband Buddy, and we have two children, Nikki and Nathan. Our daughter and her husband blessed us New Years Day 2018 with our first grandchild, Zane! We are big ZAGS fans, and I really love coming to work when my Zags beat Dr. Chaffee’s Aggies! I’m also a huge animal lover and have two dogs at home.

I look forward to meeting you!

Hi, I’m Alisha, the treatment coordinator here at Riverstone Orthodontics. I received orthodontic treatment as a young girl from Dr. Chaffee. I love getting to know each patient during their course of treatment. The best part of my job is watching patients’ faces light up when they get their braces off and see the results of treatment!

My husband and I have one beautiful daughter, Paisley, who is six, and a yellow lab named Belle! We are so grateful to live where we both grew up. We love traveling, and because of my husband’s military job, we have seen a lot of the world that we thought we never would! I have been working for Dr. Chaffee for over 5 years and couldn’t imagine being anywhere else!

My name is Kim. I am an RDA. I decided to go back to school to get my dental assisting degree after having my youngest child. I have 5 years of ortho experience. I went into ortho, because I had braces as a child and as an adult! I remember how great the staff was and helped calm my nerves, and I wanted to be able to do that for someone as well. My favorite is our surgical cases, and seeing the “before and after”. I love our outgoing and caring staff! It never feels like work here—we are always having fun and laughing!

In my free time I love spending time with my husband, two kids, and our English bulldog Hoss , who has his own Instagram page. (You can follow him on Instagram @Hossthebossd32). We are a sports-loving family, and very busy with coaching and cheering our kids on every weekend. If you are a Green Bay Packers fan, then you are my new best friend! GO PACK GO!

Hello, I’m Kourtney. I have been working for Dr. Chaffee since October 2017 as an orthodontic assistant. My area of expertise is in our 3D digital tooth moving, along with our 3D printer. (And our patients love having 3D printed models that don’t require impressions!) I happen to be a previous patient of Dr. Chaffee’s, and also did my senior project job shadowing in his office years ago! During that time, I found my passion for orthodontics and changing lives.

My husband and I enjoy camping and being outdoors. We have two dogs who love to adventure with us wherever we go!

My name is Maddi. I fell in love with orthodontics when I was a patient of Dr. Chaffee’s, and now I have the pleasure to be working along-side him. I started cleaning instruments after school in high school, and have moved up to lab technician and assistant. I love seeing patients every day and getting to know each of them. My expertise is using the intra-oral scanner for patient records.

I was born and raised in Coeur d’Alene. I love skiing in the winter and boating in the summer.

I’m Serenity. I am also a former patient of Dr. Chaffee’s, and couldn’t be happier that I get to be part of this team. The staff here is not only my friends, but my family. I have been an assistant for over 15 years, eleven with Dr. Chaffee.

I have three beautiful children and an amazing husband who I share my time with, when I’m not at work.

My favorite part of my job is building fun relationships with my patients while watching their confidence grow with their smiles. I look forward to laughing with you!

My name is Shianne. I am a former patient of Dr. Chaffee’s and am so glad to be part of the Riverstone family with four years experience.

When I am not at work, I am spending time with my husband and daughter. We are born and raised here, and love what North Idaho has to offer—the Great Outdoors! We love to fish, hike, camp, kayak… you name it, and we’ll do it!

I look forward to coming in to work and meeting new patients and making new friends. Being part of the journey in transforming someone’s smile is just one of the many reasons why I love what I do. I can’t wait to meet you!

I’m Susan Chaffee, the office manager, AKA “team mom”.  I’ve worked in the practice since 1993. I enjoy working with our energetic and sometimes crazy staff—it makes coming to work a lot of fun! It’s amazing to see the changes in our patients as they grow in stature, personality, and confidence. I really enjoy when former patients stop in just to say hello, sometimes with their own children!

Mike and I have two kids and a very busy granddaughter, as well as the “farm menagerie” of chickens, goats, cats, and our Australian Shepherd Jasper. I enjoy traveling with Mike when he is teaching or speaking.  I also enjoy cooking, canning from Mike’s amazing garden, crafting, and teaching 4H cooking classes.