Meet the Team

Meet the team at Riverstone Orthodontics

I’m Jill, the financial and scheduling coordinator. I’ve had the pleasure of working for Dr. Chaffee for over 15 years. Our staff is so fun; coming to work doesn’t even feel like work. My favorite part of my job is getting to know our patients and parents throughout treatment.

I married my best friend, Buddy, in 1989. We have two children, Nikki and Nathan. Our daughter and her husband have blessed us with two amazing grandsons. We are big Gonzaga basketball fans, and I really love coming to work when our Zags beat Dr. Chaffee’s Aggies! In the summer, we love our garden and especially enjoy comparing with Dr. Chaffee on who has the biggest tomatoes and strawberries. (P.S. It’s always me!!)

I look forward to meeting you!

My name is Kim. I am an RDA. I decided to go back to school to get my dental assisting degree after having my youngest child. I have over 5 years of orthodontic experience. I went into ortho because I had braces as a child and as an adult! I remember how great the staff was and helped calm my nerves, and I wanted to be able to do that for someone as well. My favorite is our surgical cases, and seeing the “before and after”. I love our outgoing and caring staff! It never feels like work here- we are always having fun and laughing!

In my free time, I love spending time with my husband, two kids, and our two English bulldogs, Hoss and Millie. We are a sports-loving family, and are very busy with coaching and cheering our kids on every weekend. If you are a Green Bay Packers fan, then you are my new best friend! GO PACK GO!

Hello, I’m Maddi! I am the treatment coordinator here at Riverstone Orthodontics.  I fell in love with orthodontics when I was a patient of Dr. Chaffee’s, and now I have the pleasure to be working along-side him. I started cleaning instruments after school in high school, in 2017. I moved up to lab technician and assistant and now to front office. Having the knowledge from assisting is helpful to explain treatment to new patients. I love meeting every new patient that comes through the door and seeing the transformation through treatment. I hope to meet you soon!

I was born and raised in Coeur d’Alene. You can catch me outside all year long. My family, boyfriend and I love skiing in the winter. We also love boating and camping in the summer.

I’m Susan Chaffee, the office manager, AKA “team mom”.  I’ve worked in the practice since 1993. I enjoy working with our energetic and sometimes crazy staff—it makes coming to work a lot of fun! It’s amazing to see the changes in our patients as they grow in stature, personality, and confidence. I really enjoy when former patients stop in just to say hello, sometimes with their own children!

Mike and I have two kids and a very busy granddaughter, as well as the “farm menagerie” of chickens, goats, cats, and our Australian Shepherd Jasper. I enjoy traveling with Mike when he is teaching or speaking.  I also enjoy cooking, canning from Mike’s amazing garden, crafting, and teaching 4H cooking classes.